PROS / This service keeps a digital record of your receipts and purchase history.
CONS / There are no warranties available for smartphones.
VERDICT / Electronicwarranty.com will help you manage your past warranties and make the claim process easy if something accidentally breaks or stops working.
Electronicwarranty.com doesn't want any confusion about what its service is focused on; it's their name, after all. The company has long been a top provider of extended warranties for individuals. They realize that many of us turn down offers to purchase extended warranties in stores, so they've designed their service to make the transition from an impulsive electronics purchase to an investment with peace of mind.
The company offers almost everything that typical extended warranty services do, but provides more foresight into the claims process. They anticipate the needs of the customer, which may never be addressed, but in the case that a repair is needed, they make it easy for you to manage it. MyWarrantyDrawer is a paperless service that keeps track of digital receipts and tracks warranty expiration dates. This feature is one of the many reasons that Electronicwarranty.com is our TopTenREVIEWS Bronze Award winner.
ElectronicWarranty.com supplies customers with complete coverage of parts and labor with no deductibles. They also include power-surge coverage in cases where electronic items are destroyed or damaged due to a sudden, unexpected surge of power – sometimes also called a voltage spike – in an electrical circuit. Customers also have the ability to transfer the remaining term of their coverage to a new owner at any time without incurring any additional charges.
Fully bonded and insured technicians troubleshoot and diagnose problems over the phone. If the product needs to be repaired, the company can perform the necessary work in the customer's home or at one of its authorized service facilities. If the parts required to fix the product are not available, or if the cost associated with the repair exceeds the cost the customer paid for the item, the company will reimburse the customer up to the item's initial cost for its replacement, excluding any taxes, shipping and installation fees.
Customers should have little difficulty when it comes time to initiate a service application or file a claim for an eligible item. The website is extremely simple for new customers to navigate. The online quote window is available on the homepage. The company even allows you to use coupon codes for further discounts. They cater to the thrifty customer, with diagrams that show specific products, give the details of a national retailer's warranty price and compare it to their own price. Typically, the price for extended service plans is 40 percent less than an in-store warranty.
Some of the items for which the company has warranty coverage are television sets, laptop computers, appliances and desktop computers. A notable exception is the lack of coverage for any type of smartphone. This should be noted because the company covers nearly everything else, but has not caught on to the large market of added warranties for accidental damage to phones. In addition to these specific individual warranty services, the company offers a general warranty. This covers electrical and mechanical malfunctions, parts and labor, and a replacement product if the failure cannot be repaired.
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With the extensive area that its service network covers, the company has the ability to send technicians out to customers' homes within an extremely short period of time, especially compared to some of the other companies we reviewed. Electronic products that are relatively small can be dropped off at one of the aforementioned 50,000 authorized service centers. The company will also cover the cost for two-way shipping in cases when larger items like fridges need to be sent in to a service center for repairs.
Electronicwarranty.com is one of the top extended warranty providers for a reason. They make the registration and claims processes as easy as they can be. The MyWarrantyDrawer feature keeps a record of your transaction history and gives you reminders for warranties that are about to expire. That's one of many features that keep this company in the top tier of electronics warranty services.